If for any reason you are not satisfied with your order, simply return it within 14 days of delivery and we will replace it or provide a refund to the value of the item (excluding shipping). The items to be returned or exchanged must be unused, in their original condition, in their original box and properly labelled.
Please check the contents of your package on arrival. Should any items be damaged during shipment, it is important that you notify us upon opening the package and take a photograph (if possible). Also, please keep all packaging materials from the shipment. Should any item be faulty please contact us as described below so that we can provide a replacement item once the original item is returned.
If it is necessary to return items for any of the above reasons, please send us an email to medical@pamex.ie and note your name, order number and item details before returning the parcel.
Goods returned must be posted to:
Pharmed UK Ltd
Unit 14 Finepoint Way,
Kidderminster, West Midlands,
DY11 7FB, United Kingdom
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